This is the privacy notice of Medical Data Guard. In this document, “we”, “our”, or “us” refer to Medical Data Guard.
This is a notice to inform you of our policy about all information that we record about you through our website. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
The law requires us to determine under which of six defined basis we process different categories of your personal information and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
If you join us as a patient or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
• Verify your identity for security purposes
• Sell products to you
• Provide you with our services
• Provide you with suggestions and advice on products and services
We process this information on the basis that there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our practice, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example by asking you to agree to our use of cookies and via disclaimers on our contact and referral forms.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.
If you have given us explicit permission, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We are subject to the law like everyone else. Sometimes we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have proper authorisation such as a search warrant or court order.
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use this information to:
• Send you general and marketing communications
• Send you email notifications
• Notify you about changes to our service
• Ensure that content from our site is presented effectively
• Provide third parties with statistical information about our users (without identifying individuals)
• Deal with enquiries and complaints relating to the website
We will use this information:
• To administer our site and internal operations
• To improve our website and user experience
• To keep our website safe and secure
• To measure advertising effectiveness
• To provide recommendations about services
If you complain about any content on our website, we shall investigate your complaint.
If justified or required by law, we may remove the content while investigating.
When we receive a complaint, we record all the information you have given to us and use it to resolve the complaint.
If you are not happy with our privacy policy or have a complaint, you should contact us by email.
If a dispute is not settled, we hope you will agree to attempt to resolve it through mediation or arbitration.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/
When you contact us via telephone, website, or email, we securely collect the data you provide in order to respond to your enquiry.
This information may include your name, email address, and contact details. This data is stored securely online for a period of 3 months.
This website uses Google Analytics to help analyse how users use the site. The tool uses cookies to collect standard internet log information and visitor behaviour information in an anonymous form.
The information generated by cookies about your use of the website (including IP address) is transmitted to Google.
You may review or update personally identifiable information we hold about you at any time by contacting us.
You may request that we remove your personal data. However, this may limit the services we can provide.
Before granting access to personal data requests, we take reasonable steps to verify your identity to protect your information.
We use Secure Sockets Layer (SSL) certificates to verify our identity and encrypt any data transferred between you and our website.
We keep your personal information securely online for a period of 3 months and longer if required to:
• Provide services requested by you
• Comply with legal obligations
• Support legal claims or defence
Our privacy policy has been compiled to comply with the law of every country or legal jurisdiction in which we operate.
We may update this privacy notice from time to time. The terms that apply to you are those posted on our website on the day you use it.
If you have any questions regarding our privacy policy, please contact us:
Email: info@medicaldataguard.com