DSAR

Your data subjects have the right to know when your organisation is processing their personal data and may request a copy of this data through a Data Subject Access Request (DSAR). Our outsourced DSAR services can help you recognise, manage, and respond to these requests efficiently and compliantly.

While DSARs may seem straightforward, many pharmacies and dental practices encounter questions such as:

What should be done if the requested records include personal data of a third party alongside the data subject’s information?

How should you handle requests that are particularly time-consuming or submitted on behalf of someone else?

How do you ensure compliance with the strict deadlines and data protection regulations?

Managing DSARs can become a distraction and drain valuable resources. When you outsource to Medical Data Guard’s DSAR team, our experienced experts provide the knowledge, tools, and support needed to handle requests efficiently and within the required time frame.

HOW DOES OUR DSAR SERVICE WORK?

We offer a DSAR service that is delivered on an ad hoc ‘pay as you go’ or retainer basis, where you outsource all, some, or just occasional DSARs to us as required. We can take care of the full ‘A-Z’ of the DSAR response process, provide just an advisory and oversight service, or perform only certain aspects, such as redaction.

Benefits of our DSAR Service:

  • Enable you to respond appropriately and in a timely manner.
  • Remove the burden and distraction associated with DSAR responses
  • Significantly reduce the risk of compliance failure and Regulator scrutiny
  • Assist in improving data subject trust and de-escalating contentious situations

Our Approach

  • Provide model template responses for communicating with data subjects
  • Provide guidance around scope defining and conducting database searches
  • Conduct full de-scoping and redaction exercises
  • Complete delivery of response to data subjects
  • Handle all correspondence with the relevant supervisory authority
  • Immediate access to external Subject Matter Experts on an entirely confidential basis 
  • Peace of mind that you are working with one of the largest, most established data protection providers available
  • Removal of the distractions and costs associated with training and managing internal resources to respond
  • Implementation of established and verified response processes and standards.